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FAQ

  • Q Which outboard motor brands are your parts compatible with?

    A We manufacture OEM parts for selected domestic outboard motor brands, including PARSUN and HIDEA, and also supply aftermarket parts engineered to be compatible with major international brands such as Yamaha, Suzuki, Mercury, and Tohatsu.
  • Q What if I can’t find the part I’m looking for on your website?

    A Our website shows only part of our product range. As an OEM manufacturer, we produce many models that may not be listed online. Please contact us with your motor details, and we will assist in confirming availability or suitable alternatives.
  • Q Do you offer customized parts or OEM services?

    A Yes, we offer OEM and custom-made parts. We can manufacture parts based on your drawings, samples, or specific outboard motor models. Our experienced team will work closely with you to provide tailored solutions that meet your exact requirements.
  • Q Do you have a minimum order quantity (MOQ), and can I order samples?

    A Most of our standard parts have no MOQ. Small trial orders are available for evaluation. For bulk or wholesale orders, we offer competitive pricing based on quantity. Please contact us with your requirements for a detailed quotation.
  • Q What is the lead time and how can I track my order?

    A For in-stock products, shipment is usually arranged within 3–7 business days. Lead time for custom orders depends on project complexity. Once shipped, we will provide tracking details for real-time status updates.
  • Q Do you provide technical or after-sales support?

    A We offer remote technical assistance for installation, application, and part selection. Our team can support you via email, phone, or online meetings to help troubleshoot and ensure proper performance.
  • Q Can I visit your factory or arrange for an inspection?

    A Yes, we welcome customers to visit our factory to inspect our production process and quality control systems. Please schedule a visit in advance by contacting us, and we will arrange a tour of our facility.

Telephone

+86-159-9050-7226
+86-189-6822-2787

Email

benson@gilltransmission.com
ada@gilltransmission.com
​Copyright © Ningbo Gill Transmission Parts Co., LTD. All Rights Reserved.

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